Double Your Conversion Power

Most simple chatbots you see only appear in the bottom right of websites as popups, and honestly provide a frustrating UX for many users.

Leadoo identifies, activates, and converts website traffic throughout your users’ buying journeys. It fully integrates with your CRM and MA systems to map who is visiting your website, where they work, and what their conversion journeys look like.

Then, it provides bespoke and AI-powered conversational experiences throughout your website. Crucially, these are commonly in-page and embedded. So users can ask questions and be nurtured through a buying journey as they are looking at relevant site content.

This can then be personalised based on past user behaviour, what intent they are showing, and where they sit within SALESmanago’s Customer Data Platform (CDP). So we can deliver truly personalised and context-aware conversations in real-time. It's a strategic tool to drive conversion, not just a support widget.

If you own a physical store and a potential customer walks in, you would expect one of your staff to greet them, answer their questions, help them find relevant products and help them check-out. Because doing those things makes it more likely to drive revenue.

If you expect that in a physical store, why wouldn’t you expect this in your digital storefront?

Leadoo is your always-on digital sales assistant, nurturing and converting users 24/7. For cross-market sellers, our AI tools can communicate to users in 40+ languages, but even non-AI driven conversations with users are there to answer questions, and funnel them towards conversion points. Driving revenue and converting more of your users into customers.

On average, Leadoo tools increase onsite conversion rates by 41%. So customer ROI most commonly comes from getting more out of the traffic they are driving to their website.

But we also A/B test different conversation paths and offers to continually optimise for conversions. Furthermore, Leadoo advanced analytics and attribution modelling allow you to trace conversions back to specific chat interactions, providing clear, data-driven proof of ROI and showing you exactly how conversational marketing contributes to your bottom line.

A core use case for Leadoo conversational tools is answering FAQs - so support teams don’t have to. If combined with Leadoo AI, we can also non-frequent questions in real-time and in a personalised way for users.

Our Livechat feature and connection to SALESmanago’s omnichannel contact centre, also means that our conversational tools can be setup to bring in support agents it cases that require them. So Leadoo tools do not exist to replace support teams, but rather to create efficiencies in their time and activities - resulting in better experiences for both them and customers.

This is where the true power of integration lies. Every piece of data from a conversation—a stated preference, a product interest, a support query—is used to enrich that individual's 360-degree customer profile. This data can then be used to trigger automated, hyper-personalised campaigns on other channels. For example, a visitor who asks about running shoes in the chat could instantly be added to an audience for a targeted email campaign featuring your latest running gear.

The platform excels at this. Instead of static forms, the interactive bots engage visitors by asking relevant questions. Based on their answers, it can offer a compelling reason to share their details, such as a personalised quote, a downloadable guide or a notification for an upcoming webinar. This conversational approach feels more natural and has been proven to significantly increase lead conversion rates compared to traditional methods.

Absolutely. Leveraging the CDP, you can create entirely different conversation scenarios for different segments. A first-time visitor might be greeted with a general welcome and guided tour, while a VIP customer could be instantly recognised and greeted by name with an exclusive offer based on their purchase history. This level of personalisation makes every visitor feel understood and valued.

The platform is designed for marketing teams, not developers. It features an intuitive, user-friendly interface with pre-built templates for common use cases like lead generation, customer support and product recommendations. You can create, edit and launch sophisticated conversation scenarios without writing a single line of code, allowing you to be agile and responsive to market needs.

Your competitive advantage comes from providing a superior customer experience at scale. While your competitors rely on static websites and slow email support, you can offer instant, intelligent and personalised assistance to every single visitor, 24/7. This builds trust, shortens the sales cycle and fosters loyalty, turning your customer service from a cost centre into a powerful engine for growth.