January 27, 2026
Customer Engagement Platform vs CRM: What's The Difference For eCommerce (and Which Do You Need)?
People often compare customer engagement platforms vs CRM as if they're interchangeable. They're not. That misunderstanding is how brands end up with great tools that still produce chaotic customer experiences.A CRM helps your team manage customer records and internal workflows. A
January 26, 2026
New Year, New ROI! Essential Habits for eCommerce in January 2026
Welcome to the January 2026 marketing "training floor." As personal trainers for your digital strategy, our role is to ensure your business doesn't just "show up" for the January rush but possesses the structural integrity to sustain high-performance growth throughout the year.In the
January 22, 2026
We Are Facing An Age of Agentic Commerce. This Is How The Industry Will Change in 2026
As everyone in 2026 now, marketers all over the world are trying to answer one question: How will the eCommerce industry change in 2026? Because it will change, that is certain. 2025 was a year of a half-baked revolution. We witnessed the unprecedented rise of AI tools of all sorts: for coding, wri...
January 21, 2026
eCommerce API Integration: The Complete Guide
If you’re Googling ecommerce API integration, you’re not doing it for fun (well, maybe ecommerce API integration is your idea of fun… no judgement). But seriously: you’re probably trying to make your store talk to the rest of your stack, ERP, OMS/WMS, support, analytics, marketing automation, so that sweet, sweet data flows automatically and your tea...
January 20, 2026
SALESmanago ramps up AI and messaging tech to redefine eCommerce marketing in 2026
New capabilities empower marketers to craft personalised WhatsApp templates, automate customer experiences with AI, and deploy dynamic CTAs that boost engagement and revenue
January 15, 2026
#Growth Hack Series: Avoid "Zero-result" Dead Ends Using AI Product Discovery
We have all been there. You have a specific image in your head: a mid-century modern armchair in teal velvet, or a dress with a very specific floral pattern. You go to an online store and type "blue chair" or "flower dress". The results? Hundreds of irrelevant items that force you to scroll for twenty minutes. Or worse: "No results found.&quo...